You can send any comments or complaints to:
info@otpbanka.hr
prigovori@otpbanka.hr
Principles of Clients' Complaints Handling
You can send any regular mail to the following address:
OTP banka d.d.
Domovinskog rata 61
21 000 Split
OTP banka's clients can submit their complaints in the following manners:
1. At counters in all branches of OTP banka, in writing or orally
2. By telephone, on Contact Centre number 0800 21 00 21
3. By electronic mail, on the address prigovori@otpbanka.hr
4. By regular mail, to the address: OTP banka d.d., Complaints Department, Domovinskog rata 3, 23000 Zadar