Contacts
Contact person for employment
Contact Centre of OTP banka has all the information
tel.: 072 21 00 21
(Call price is charged as call to fixed lines and is network dependent).
Calls from abroad
tel.: +385 21 55 91 10
Once the answering machine picks up your call:
press # for English
for general information dial 0
Working hours
From 8:00 to 20:30, Mondays to Fridays,
and from 8:00 to 13:00 on Saturdays
for help with the Internet and mobile banking dial 1
Working hours
From 8:00 to 20:30, Mondays to Fridays,
and from 8:00 to 13:00 on Saturdays
For blocking/unblocking of the m-banking services, token or m-token device, and increasing of the cap set for mobile/internet banking, you can call 24/7, regardless whether it is a working day, a Saturday, a Sunday or a holiday.
for activating a card, questions about the cards, reporting a card lost or stolen, authorisation, and ATM operation dial 2
Working hours
From 8:00 to 20:30, Mondays to Fridays,
and from 8:00 to 13:00 on Saturdays
For reporting a lost card, authorisation or ATM issues, you can call 24/7, regardless whether it is a working day, a Saturday, a Sunday, or a holiday.
for support to legal entities (help with the Internet and mobile banking, and card operations) dial 3
Working hours
From 8:00 to 17, Mondays to Fridays,
For blocking/unblocking of the m-banking services, token or m-token device, and increasing of the cap set for mobile/internet banking, you can call 24/7, regardless whether it is a working day, a Saturday, a Sunday or a holiday.
for performing a transaction dial 4
Working hours
From 8:00 to 20:30, Mondays to Fridays,
and from 8:00 to 13:00 on Saturdays
for balance of account(s) dial 5
Working hours
Answering machine available around -the-clock
for the currency exchange rate information dial 6
Working hours
24/7, on working days, Saturdays, Sundays or holidays.
phone: 0800 21 00 21
(free phone)
After the answering machine picks up your call
press # for English
From 8:00 to 20:30, Mondays to Fridays,
and from 8:00 to 13:00 on Saturdays
for general information dial 0
Working hours
From 8:00 to 20:30, Mondays to Fridays,
and from 8:00 to 13:00 on Saturdays
for help with the Internet and mobile banking dial 1
Working hours
From 8:00 to 20:30, Mondays to Fridays,
and from 8:00 to 13:00 on Saturdays
For blocking/unblocking of the m-banking services, token or m-token device, and increasing of the cap set for mobile/internet banking, you can call 24/7, regardless whether it is a working day, a Saturday, a Sunday or a holiday.
for activating a card or questions about cards dial 2
Working hours
From 8:00 to 20:30, Mondays to Fridays,
and from 8:00 to 13:00 on Saturdays
For reporting a lost card, authorisation or ATM issues, you can call 24/7, regardless whether it is a working day, a Saturday, a Sunday or a holiday.
The Contact Centre of OTP banka d.d. uses the audio services (melodies) of Bensound.
Contact person for media and corporate social responsibility
OTP banka d.d.
Corporate Communications Department
Domovinskog rata 61, 21000 Split
Silvija Bareša
e-mail: silvija.baresa@otpbanka.hr
Danijela Omelić
e-mail: danijela.omelic@otpbanka.hr
Branches
Small Corporate Clients
Small Corporate Department
Small Corporate Team Dubrovnik
Vukovarska 19, Dubrovnik
tel.: 072/20-1244
Ante Starčevića 6, Metković
tel.: 072/20-1231
Plokata 19.travnja 1921, Korčula
tel.: 072/20-1238
Small Corporate Team Split 1 i Split 2
tel.: 072/20-4461
tel.: 091/494-2315
Zvonimirova 60, Solin
Kneza Trpimira 5, Travarica, Trogir
Small Corporate Team Zagora i Makarska
Banski prolaz 1, Sinj
tel.: 091/219-1301
Obala kralja Tomislava 16, Makarska
tel.: 091/219-1042
Small Corporate Team Šibenik
Ante Šupuka 22, Šibenik
tel.: 072/20-1445
tel.: 072/20-1446
tel.: 072/20-1614
Trg kralja Tomislava 2, Biograd na Moru
tel.: 072/20-6457
Small Corporate Team Zadar
Domovinskog rata 3, Zadar
tel.: 072/20-1738
tel.: 072/20-6141
Small Corporate Team Rijeka
Riva 16, Rijeka
tel.:072/20-1871
tel.:072/20-1870
Small Corporate Team Istra
Dalmatinova 4, Pula
tel.: 072/20-1911
tel.: 072/20-1837
tel.: 072/20-1860
Narodnog doma 3, Pazin
tel.: 072/20-1866
Aldo Negri 2, Rovinj
tel.: 072/20-1867
Zelenice 18, Labin
tel.: 072/20-1466
Small Corporate Team Zagreb 1 i Zagreb 2
Ulica grada Vukovara 284, Zagreb
tel.: 072/20-6056
tel.: 072/20-1057
Zagrebačka 18 , Sesvete
Ulica kneza Ljudevita Posavskog 45 , Velika Gorica
Jurišićeva 2, Zagreb
Avenija Dubrovnik 16, Zagreb
Small Corporate Team sjeverozapadna Hrvatska
S. i A. Radića 28, Sisak
tel.: 072/20-1495
tel.: 072/20-1103
tel.: 072/20-1104
Vladimira Nazora 1, Kutina
tel.: 072/20-1005
Aleja kralja Zvonimira 1, Varaždin
tel.: 072/20-6424
Small Corporate Team Slavonija
Trg slobode 2, Osijek
tel.: 072/20-6100
Trg Svetog Trojstva 4, Požega
Trg slobode 1, Vinkovci
Ul. kralja Tomislava 2, Đakovo
Medium and Large Corporations
Medium Corporate Directorate
Business Centre Dubrovnik & South Dalmatia
Vukovarska 19, Dubrovnik
tel.: 072/20-1250
tel.: 072/20-1502
Business Centre North Dalmacija
Domovinskog rata 3, Zadar
tel.: 072/20-1188
tel.: 072/20-1691
tel.: 072/20-1380
tel.: 072/20-1722
tel.: 072/20-1689
tel.: 072/20-1628
tel.: 072/20-1851
Ante Šupuka 22, Šibenik
tel.: 072/20-1448
tel.: 072/20-1447
Business Centre Central Dalmacija
Domovinskog rata 61, Split
tel.: 072/20-4230
tel.: 072/20-4205
tel.: 072/20-4223
Business Centre continental Croatia, Istria & Primorje
Ulica grada Vukovara 284, Zagreb
tel.: 072/20-1051
tel.: 072/20-6104
S. i A. Radića 28, Sisak
tel.: 072/201-102
Aleja kralja Zvonimira 1, Varaždin
tel.: 072/20-6156
tel.: 072/20-6160
Dalmatinova 4, Pula
tel.: 072/20-1813
tel.: 072/20-1875
Jadranski trg 16, Rijeka
tel.: 072/20-1882
Business Centre Slavonija
Trg slobode 2, Osijek
tel.: 072/20-1458
tel.: 072/20-6101
Business Centre Zagreb
Ulica grada Vukovara 284, Zagreb
tel.: 072/20-6432
tel.: 072/20-6446
tel.: 072/20-6506
Large Corporate Directorate
Large Domestic Corporate Clients Department
Ulica grada Vukovara 284, Zagreb
tel.: 072/20-6527
tel.: 072/20-6464
tel.: 072/20-6093
Ulica Domovinskog rata 61, Split
tel.: 072/20-4212
International Corporate Clients Department
Ulica grada Vukovara 284, Zagreb
tel.: 072/20-6684
tel.: 072/20-6596
tel.: 072/20-6697
Special Business Lines Directorate
Global Transaction Banking Department
Payments and Cash Management Team Zagreb, Ulica grada Vukovara 284, Zagreb
tel.: 072/20-6490
tel.: 072/20-6490
tel.: 072/20-6401
Payments and Cash Management Team Split, Domovinskog rata 61, Split
tel.: 072/20-4937
tel.: 072/20-4478
Merchant Acquiring, Sales and Management Team, Domovinskog rata 61, Split
tel.: 072/20-4026
tel.: 072/20-4691
Factoring Team
Ulica grada Vukovara 284, Zagreb
Factoring team
tel.:072/20-6445
tel.:072/20-6491
tel.:072/20-6557
Floor Plan Team
tel.:072/20-6607
tel.:072/20-6604
tel.:072/20-6497
Factoring Operations Team
tel.:072/20-6536
tel.:072/20-6504
tel.072/20-6496
tel.072/20-6008
Agribusiness Department
Ulica grada Vukovara 284, Zagreb
tel.: 072/20-1138
tel.:072/20-1053
tel.:072/20-1383
Ante Starčevića 6, Metković
tel.:072/20-1254
Structured Finance Department
Ulica grada Vukovara 284, Zagreb
tel.: 072/20-6516
tel.: 072/20-6433
tel.: 072/20-1089
Your questions, praises, objections and regular mail
Regular mail can be sent to:
OTP bank d.d.
Domovinskog rata 3
23000 Zadar
You are free to file any objections as follows:
- In person, in any OTP banka branch, either in a written form or verbally
- By phone, calling the Contract Centre number 0800 21 00 21
- By e-mail to the address prigovori@otpbanka.hr
- By regular mail to the address: OTP banka d.d., Complaints Department, Domovinskog rata 3, 23 23000 Zadar
Contact Officer for Data Protection
Službenik za zaštitu podataka OTP banke d.d.
Domovinskog rata 3, OTP banka d.d.